Terms and Conditions
Privacy Policy
Bedroom Blackout is committed to maintaining the privacy, security and integrity of personal and or sensitive information that it needs to collect from or about its, current and prospective employees; volunteers; suppliers, customers, and contractors/sub-contractors.
Bedroom Blackout collects and stores information necessary for the organisation to perform its functions and activities such as provision of appropriate services, recruitment; payroll administration; extension of credit to customers; negotiation of contracts with suppliers; contractors or sub-contractors.
At or before the time personal and or sensitive information is collected or as soon as practicable thereafter, TransitCare will ensure that the individual is notified of: the purposes for which the information was collected; the main consequences if any for the individual if the information is not collected; any other entity or person to which the information being collected may be disclosed and available processes to access or make correction to the collected information.
When such information is solicited from a Third party, Bedroom Blackout will ensure that they have advised and where necessary obtained permission from their clients regarding the information disclosure.
Bedroom Blackout can only use or disclose personal information for the primary purpose for which it was collected. A strict procedure will be adhered to when considering requests for use or disclosure of personal information for a secondary purpose.
Should an employee or volunteer receive personal information in error or unsolicited from a third party the information will be given to the relevant Executive Manager to determine the appropriate action under the legislation.
All personal and sensitive information will be stored in a safe and secure manner i.e. under lock and key. Access to personal and sensitive information is governed by a set of strict procedures.
Upon written request and wherever possible, Bedroom Blackout will enable access to and correction of personal information by the person to whom the information relates.
Privacy Policy and procedures will be implemented by the Executive Management Team in line with all relevant legislation including, receiving, assessing and where appropriate actioning, requests for access to and correction of personal information and investigating any complaints.
Bedroom Blackout has a complaints process to assist the internal resolution of privacy complaints.
All employees of Bedroom Blackout are subject to this policy.
Disclaimer
The information contained in this web site is of general nature. Effort has been taken to ensure the accuracy of information found within these pages. However, the contents of these pages should not be taken as qualified legal advice and any matter wherever specific advice is sought, the reader should obtain such information from the relevant authority.
REFUND POLICY
Our refund and returns policy lasts 30 days.
If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be RETURNED TO Bedroom Blackout Pty Ltd in the original packaging.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@bedroomblackout.com
Only regular priced items may be refunded.
SHIPPING RETURNS
To return your product, you should send your product to: Bedroom Blackout Pty Ltd 144 Skyline Drive Kholo QLD 4306
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
Couriers Please, Fastways Couriers and StarTrack Express
Estimated delivery times: 7-10 business days